Pedro Felgueiras

Profile

Senior Atlassian Architect with over 10 years of experience designing, administering, and scaling Jira and Confluence environments across enterprise and cloud-native ecosystems. Strong background in automation, integrations, and custom development using Groovy and ScriptRunner. Adept at bridging technical and business teams, translating operational challenges into efficient, secure, and maintainable solutions. Passionate about improving day-to-day workflows through smart tooling, automation, and platform governance.

Experience

We Are Planet

Porto, Portugal

Atlassian Solutions Architect

2024 - Present

  • Own end-to-end management of Planet’s Atlassian ecosystem
  • Design and drive strategic initiatives leveraging automation and integrations to improve operational efficiency
  • Operate Jira, Confluence, and Bitbucket Data Center in a Kubernetes environment
  • Administer Jira, Confluence, Opsgenie, and Statuspage instances
  • Optimize platform performance, scalability, and reliability
  • Collaborate with project owners and stakeholders to introduce new plugins and configuration changes
  • Design and implement complete project scheme sets from concept to production
  • Develop Groovy customizations using ScriptRunner and Jira Automation
  • Plan and execute core application upgrades (Jira, Confluence, Jira Service Management)
  • Extend platform capabilities through advanced configuration and customization
  • Troubleshoot application and server logs to resolve incidents and prevent downtime
  • Atlassian
  • Jira
  • Confluence
  • Groovy
  • BigPicture

Instituto Superior de Engenharia do Porto

Porto, Portugal

Teacher

2022 - Present

  • Teach software development and operations concepts
  • Design and deliver practical coursework focused on real-world engineering challenges
  • Mentor students on API design, automation, and DevOps practices
  • Teaching
  • REST API
  • Swagger
  • DevOps
  • Jenkins
  • Docker
  • Kubernetes

Vestas - Alten

Porto, Portugal

Principal Atlassian Consultant

2023 - 2024

  • Develop custom Groovy solutions integrating Atlassian tools with internal and external systems
  • Produce advanced reports and perform regular system health checks
  • Act as escalation point, collaborating with vendors and support teams to resolve critical issues
  • Analyze existing platform usage and identify opportunities for improvement
  • Perform application administration tasks including backups and scheduled jobs
  • Test new platform versions and plugins to ensure stability and compatibility
  • Design and enforce Jira and Confluence security models
  • Maintain up-to-date technical documentation covering architecture and operations
  • Atlassian
  • Jira
  • Confluence
  • Groovy
  • BigPicture

VHI - NR3

Dublin, Ireland

Lead Atlassian Administrator

2022 - 2023

  • Lead all administrative functions for Jira and Confluence platforms
  • Design cloud-based architecture and custom solutions across the full application lifecycle
  • Develop, automate, and deploy standard and bespoke solutions for business users
  • Implement Groovy-based integrations with internal and external systems
  • Create advanced reports and conduct platform health assessments
  • Configure Jira projects, workflows, permissions, notifications, and custom fields
  • Coordinate with vendors and Atlassian support on escalated incidents
  • Mentor and train junior administrators to become subject-matter experts
  • Maintain comprehensive documentation for architecture and support processes
  • Atlassian Cloud
  • Jira
  • Confluence
  • Jira Service Management
  • Forge

Mercedes-Benz.io

Lisbon, Portugal

Atlassian Expert

2021 - 2022

  • Provide and manage access to Atlassian tools across multiple programs and products
  • Operate Jira Service Management as the first point of contact for regions and markets
  • Create and configure Jira projects and Confluence spaces for internal and external teams
  • Design and customize workflows, screens, permissions, and automations
  • Coach and support teams in effective Jira and Confluence usage
  • Ensure compliance with Daimler policies and internal governance standards
  • Deliver Atlassian support across 1st, 2nd, and 3rd levels
  • Manage and maintain Atlassian plugins and extensions
  • Develop ScriptRunner automations and customizations
  • Monitor security reports and assess performance impacts
  • Ensure long-term maintainability and scalability of custom solutions
  • Jira
  • Confluence
  • Data Center
  • Groovy

i2S Insurance Knowledge

Porto, Portugal

Atlassian Administrator

2013 - 2021

  • Maintain, configure, and develop solutions on the Atlassian stack (Jira, Confluence, Crowd)
  • Design and maintain a reporting platform aggregating data across multiple systems
  • Translate business requirements into automated workflows and platform enhancements
  • Enforce company processes through tooling and configuration
  • Manage and mentor a junior developer working on a custom ERP solution
  • Jira
  • Confluence
  • Crowd
  • Atlassian SDK
  • Linux

CCG Centro de Computação Gráfica

Porto, Portugal

Research and Development Engineer

2013

    • Java
    • Spring
    • Hibernate

    Spotfokus

    Porto, Portugal

    Programmer

    2012 - 2013

      • PHP
      • MySQL
      • Drupal
      • Joomla

      VirtualWelt

      Porto, Portugal

      Programmer

      2011 - 2012

        • Java
        • Spring
        • ZKoss
        • Hibernate

        Education

        Master in Computer Science

        Instituto Superior de Engenharia do Porto - Instituto Politécnico do Porto

        2017 - Present

        Engineer Degree in Computer Graphics

        Escola Superior de Tecnologia e Gestão - Instituto Politécnico de Viana do Castelo

        2008 - 2011

        photo of me

        Skills

          • Atlassian Platforms
          • Jira (Cloud & Data Center)
          • Confluence
          • Jira Service Management
          • Opsgenie
          • Statuspage
          • Crowd
          • Atlassian SDK
          • Forge
            Automation & Development
          • Groovy
          • ScriptRunner
          • Java
          • JavaScript
          • REST APIs
          • Maven
            DevOps & Tooling
          • Git
          • Docker
          • Kubernetes
          • Jenkins
            Databases
          • PostgreSQL
          • MySQL
          • MS SQL

        Languages

        • Portuguese
          Native
        • English
          C2
        • Spanish
          B1

        Interests

        • Touring
        • Lego
        • Hi-Fi
        • Travel
        • Hiking
        • 3D Printing